Hospitality Trip to Bluewater

On 18 January 2012, our Year 12 Hospitality students visited Bluewater to learn about customer services.

Quotes
Highlight of the day "Looking at Customer Services" - Beth

Bad customer service experience "Dirty toilets!"

Good customer service experience "In McDonald's there was a pregnant lady with a child, they carried her tray for her and organised a high chair."

Mrs Croft feeling ripped off "I was offered a medium coffee rather than a small one!"